Buyers who wish to trade with BDTDC suppliers can directly submit order requests on
bdtdc.com. Buyers can pay safely right after they place an order with our highly secured
payment method such as PayPal. Information such as buyer’s payment or bank account
information will be kept confidential and shall not be provided to suppliers. Bdtdc.com will
hold the payment until buyer confirms receipt online. Purchasers can track the most recent
request status online without any hassle while suppliers are completing with their orders
Guarantees of Three
To pay for the order safely, buyer can use the BDTDC payment method. The bank account
information and payment will be kept confidential from suppliers.
Compensate on not receiving requested products
If the supplier fails to deliver the goods on time, buyer has the right to ask for compensation.
Our Protection Policy
During the delivery time as promised by the supplier and Logistics Protection Period (90 days by
Air/120 days by Ship), buyer can apply for Full or Partial Refund for different reasons.
How to protect buyer?
If suppliers fail to dispatch products within their committed time after the order was placed,
buyer has the right to submit application for Full Refund.
Buyer can apply for Full or Partial Refund for different reasons within the delivery period as committed
by the supplier and Logistics Protection Period (90 days by Air/120 days by Ship).
If the products supplied by the supplier doesn’t match the product details or have quality problem after signing for the way bill, the buyer has the right to submit application for Return & Refund before confirming the receipt through online process.